It is the policy of VisaHQ to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement carefully before using the system.
This privacy statement discloses what information we gather, how we use it, and how to correct or change it. It is our intention to give you as much control as possible over your privacy in regard to your Information. Be assured that we will not disclose personal Information to third parties without your consent, except as expressly described in this Privacy Statement or as required by law. By using our site, you agree to the terms of the <a href="{URL_PATH}terms_conditions.php">Terms and Conditions</a> and our Privacy Statement. VisaHQ reserves the right to expand and/or modify this Statement at any time.
1. Security. VisaHQ is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified by Comodo Group (USA), using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered. Notwithstanding these measures, no data transmission or storage system can be guaranteed to be 100% secure, and VisaHQ.com shall not be liable for any breaches, losses, or damages arising from security incidents beyond our reasonable control.
2. Information. We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information where appropriate.
- <strong>Information Collected</strong> from/about Customers is used exclusively for the purpose of providing better service. It is never released to third parties except when expressly permitted by the customer or as outlined in this Privacy Statement. Any information you provide is completely confidential and will be protected from unauthorized use. Notwithstanding the foregoing, in the event we receive a subpoena or other valid legal process requesting information or other materials you have provided to VisaHQ, VisaHQ will respond to such subpoena or other legal process by providing the information or materials requested, and we shall not be liable for any resulting disclosures or consequences.
- Financial Transactions. Credit card transactions are processed through one of the major third-party credit card processing companies. All your information is encrypted and is used only to complete the appropriate transactions. VisaHQ does not store full credit card details and shall not be liable for any breaches or misuse occurring on third-party processors' systems.
- Cookies. VisaHQ uses cookies to recognize our clients when they visit our site. That allows us to customize their experience on our web site. You may need to have cookies "turned on" or enabled in the browser you use in order to register. But if you choose to disable cookies you still will be able to navigate the site. Cookies do not store any personal information. All the information is entirely confidential and is never sold or seen outside of the company. VisaHQ may display links or advertisement of /to other sites and companies that may also use cookies. In such cases, VisaHQ cannot be held responsible for any and all information that these parties collect through the use of cookies. You are hereby advised to familiarize yourself with privacy policies and information sharing standards of these sites as they may be different from VisaHQ's policies and standards.
- System information. VisaHQ reserves the right to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.
- Email. VisaHQ uses email to notify our members or clients about changes in the status of their applications, changes in the database, on our web site, or when new services or features are added. As part of the service, VisaHQ may send emails notifications whenever there are special discounts, new products added, or new features developed. You consent to receiving such communications, and VisaHQ shall not be liable for any unsolicited emails or spam resulting from third-party breaches.
- Change or Modify Your Information. You can change or modify your profile at any time by using your customer ID (login) and password. This approach guaranties safety of your information. Please immediately report any unauthorized use of your customer ID (login) / password or computer equipment. VisaHQ is not responsible for any damage, loss or change of information resulting from an unauthorized use of your customer ID (login) /password or computer equipment.
- Use of Third-Party AI Systems. VisaHQ may utilize third-party artificial intelligence (AI) systems to enhance services, including but not limited to data analysis, application processing, fraud detection, and customer support automation. By using our services, you consent to the processing of your personal information through these third-party AI systems. VisaHQ takes reasonable steps to select reputable AI providers and ensure compliance with data protection standards; however, we do not control these third-party systems and shall not be liable for any data security incidents, privacy breaches, inaccuracies, biases, or other issues arising from their use. This includes, without limitation, any loss, misuse, or unauthorized access to data processed by such AI systems. For users in the European Union (EU) or United Kingdom (UK), this consent serves as explicit authorization under the General Data Protection Regulation (GDPR) and UK GDPR for the transfer and processing of your personal data by third-party AI providers, which may involve international data transfers. You waive any claims against VisaHQ related to AI processing risks, to the extent permitted by law, and acknowledge that such waivers are necessary for the provision of efficient services.
- Immigration Services and Consultations. VisaHQ, through its affiliate VisaHQ.co.uk Ltd (a company registered in England and Wales and licensed by the Office of the Immigration Services Commissioner (OISC) under registration number F201100037), offers immigration services and consultations to eligible users. These services may include advice on visa applications, residency permits, and related immigration matters, provided in compliance with UK regulatory requirements. By engaging these services, you acknowledge that all advice is general in nature unless specified otherwise and does not constitute legal advice tailored to your specific circumstances. VisaHQ and VisaHQ.co.uk Ltd shall not be liable for any outcomes, delays, rejections, or losses arising from immigration authorities' decisions, inaccuracies in user-provided information, or changes in immigration laws. Users must verify all information independently, and VisaHQ disclaims any responsibility for reliance on such services leading to adverse results.
3. How we use the information. We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
Delivering, improving, updating and enhancing the Services we provide. We collect various information relating to your purchase, use and/or interactions with our Services. We use this information to:
- Improve and optimize the operation and performance of our Services (again, including our online application)
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
- Detect and prevent fraud and abuse of our Services and systems
- Collecting aggregate statistics about use of the Services
- Understand and analyse how you use our Services and what products and services are most relevant to you.
Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly. This may include processing through third-party AI systems as described in Section 2(g), and you consent to such use.
Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
- Processing credit card payments
- Serving advertisements
- Conducting contests or surveys
- Performing analysis of our Services and customers demographics
- Communicating with you, such as by way email or survey delivery
- Customer relationship management
- Collecting and managing customer reviews, feedback, surveys
- Providing immigration consultations through VisaHQ.co.uk Ltd as described in Section 2(h)
- Utilizing third-party AI systems for data processing and enhancement
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent). For EU and UK users, such sharing complies with GDPR and UK GDPR requirements, including appropriate safeguards for data transfers, and VisaHQ shall not be liable for third-party non-compliance beyond our contractual obligations.
4. Disclaimer. Communication over the Internet as well as applications used to provide services over the Internet are subject to various security risks. In no event shall VisaHQ be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the unauthorized use, change, deletion or exposure of any information, confidential or not, resulting from unauthorized breaking into the system or any other breach of security, or system failure. This includes risks associated with third-party AI systems, such as data leaks, algorithmic errors, or privacy violations, for which VisaHQ provides no warranties and accepts no liability. VisaHQ hereby disclaims all warranties with regard to the hardware and software used to provide security and support this web site including all implied warranties, fitness for a particular purpose and incidental, special, direct or consequential damages. Accordingly, VisaHQ, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies, misuse, errors, third party interceptions, viruses, or hacker attacks resulting in loss of data or services including, but not limited to errors or interruptions in the transmission or delivery of services. For EU and UK users, these disclaimers and liability waivers are subject to applicable consumer protection laws under GDPR and UK GDPR, but to the maximum extent permitted, you agree to waive claims related to data security and privacy incidents involving third-party AI or other providers. VisaHQ contains links to other sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. Therefore, we are not responsible for the privacy practices or the content of such web sites. Regarding immigration services through VisaHQ.co.uk Ltd, VisaHQ disclaims liability for any immigration outcomes, regulatory changes, or user errors in application processes.
5. Summary. By accessing this site and using its services, you unconditionally agree with the terms of this Privacy Statement and our
Terms and Conditions . You agree to comply with the terms that govern the use of this site and its services and that also govern all information provided by you and other users of VisaHQ. If you do not agree to all or any of the terms of this Privacy Statement, please do not use this site.
